Operations
Dispatch & assignment
Take the call, accept or decline, and assign crew and vehicle. A live status timeline follows the case from requested to clear.
Works with no signalRespond. Treat.
Respond. Treat.
Transport. Report.
MOBile2B is the field platform for emergency medical services. Crews capture, sign and complete patient report forms fully offline — then everything syncs to a POPIA-compliant back-office that carries the case from the call all the way to the funder report.
- POPIA-compliant
- Offline-first capture
- Multi-company isolation
- Full audit trail
eimpilo
09:24 Offline — saved locally
Patient Report Form
PRF-2026-0418
Incident & dispatch
Primary survey
Vitals & interventions
Transport & handover
3 forms queued — will sync when online
The platform
One record, from call to funder report
Every case moves through one continuous record — no re-keying between dispatch, the crew’s tablet, the reviewer’s desk and the funder’s report.
- 01BookQR or control-room intake
- 02Accept & assignDecision, crew & vehicle
- 03TreatOffline clinical PRF
- 04TransportHandover to facility
- 05ReviewQA sign-off
- 06InvoiceTariffs & billing
- 07Report impactDe-identified funder data
Everything in one system
A back-office built for EMS operations
One platform for the whole service — dispatch, clinical, fleet, finance and governance — instead of a drawer of disconnected tools.
Intake
Public booking QR
A no-login QR and booking page for facilities to request transfers. The requester gets the accept or decline decision by email.
Clinical
Offline clinical PRF
The full patient report form — primary survey, vitals, interventions, signatures — captured and signed on the device, no signal needed.
Clinical
QA review & sign-off
Reviewers correct, return and sign off synced forms before they reach billing, with scope-aware validation throughout.
Soon
Workforce & scheduling
Crews, roles and certifications on one register. Rosters and timesheets are on the roadmap.
Operations
Fleet, bases & facilities
Vehicles, operating bases and a self-learning facility directory that fills in receiving hospitals as you use them.
Finance
Tariffs & invoicing
Tariffs and billing rules generate invoices straight from the same record — no double capture between the crew and accounts.
Governance
Audit, roles & POPIA
Role-based access, strict company isolation and an append-only audit trail of who captured, edited and synced every record.
In the field
Built for real conditions
Roadside, night shift or a stadium med-post — the platform is designed for how crews actually work, not the demo room.
Offline-first engine
The signal drops. The work doesn’t.
Most EMS software assumes a connection. MOBile2B assumes you won’t have one — and is engineered around that from the ground up.
Capture anywhere, no signal
Every form is stored encrypted on the device first. Dead zones, basements, rural roads — capture never stops and nothing is lost.
Automatic, conflict-safe sync
When signal returns, an outbox drains in the background. Multiple crew can edit the same PRF offline; changes reconcile deterministically, and true collisions surface for review.
POPIA-compliant by design
Patient data is encrypted at rest on the device, consent is captured in the form, and every sync event is audited. Sessions can be revoked and devices remotely wiped.
Built for real crews & bases
Use a base-pooled tablet or a personal phone. Either way the record knows the company, base and listed crew — and back-office visibility rules follow them.
Funder & impact reporting
Prove the impact, protect the patient
The same records your crews capture roll up into the numbers funders ask for — turned into de-identified impact reporting, so donors see outcomes without ever seeing a patient.
- Patients transported, broken down by acuity and age band
- Neonatal, paediatric and maternal case reporting
- Response time and distance travelled per case
- Monthly, funder-specific and grant (NLC / 1CC) reports
- Exports ready to drop into grant returns
- Fully de-identified — no patient identifiers ever leave the operational record
Impact snapshot · sample
De-identified1,248
Cases
38%
Neonatal
94%
On-time
Cases by age band
Neonatal38%
Paediatric27%
Adult35%
SDG 3 · Good healthNDP 2030B-BBEE
Who it’s for
Made for the people running the call
Private EMS providers
Run field capture, QA and invoicing on one platform with full company-level data isolation.
Event & industrial medical
Stand up crews on-site, capture cases offline at the stadium or plant, and reconcile when you’re back online.
Inter-facility transport
Document transfers and handovers against a structured record that flows straight into billing.
Grant-funded & NGO services
Deliver on donor mandates and produce de-identified impact reporting for the NLC, 1CC and other funders straight from the same case data.
What you get
- Multi-company, multi-base data isolation
- Role-based visibility — crew, supervisor, reviewer
- Structured PRFs aligned to scope of practice
- Web back-office for QA, billing & reporting
- Full audit trail across capture, edit and sync
- South African data-protection (POPIA) baked in
Request a demo
See MOBile2B on your own cases
Tell us a little about your service and we’ll set up a walkthrough — offline capture, sync, and the back-office hub, end to end.
- A live look at offline PRF capture
- How sync and back-office QA fit your workflow
- A POPIA & data-isolation overview